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Montezuma Hearing Clinic

892 Cottonwood, Suite 2
Cortez, Colorado 81321
Phone: 970-565-4655
Provider: Lucia Arriola-Story, Au.D., Doctor of Audiology

Dr. Lucia Arriola-Story has been working in the hearing health industry for over 15 years. She holds audiology licenses in the states of Colorado, Utah, and New Mexico. Dr. Story moved to the Cortez-Dolores area in 1997 with her fiancé Scott Story who is a native of the area. They married one year later and are proud parents of four beautiful daughters named Olivia, Savannah, Rebecca and Emma. Dr. Story and her family are active in the community and are proud supporters of the local Cortez and Dolores High School Booster Clubs and is a 4-H sponsor.

A few years ago my hearing was failing and it became necessary to seek professional help. I saw an Ear, Nose, and Throat medical doctor and he suggested I see a hearing aid specialist. I took his recommendation and received a hearing evaluation and purchased a pair of hearing aids. I quickly learned that there are dishonest hearing aid dispensers when one of the hearing aids failed and the dealer refused to honor the written warranty. I had to pay for the repair but did receive a refund after much trouble and my threatened court action to the manufacturer. Needless to say, I did not go back to that dealer. I tried several others and found that they were something less than honest and straight forward. I was discouraged and skeptical and needed help and again, I went to Montezuma Hearing Clinic. It was a pleasant surprise to find honest people in the hearing aid business. There were no high pressure sales, and after a thorough hearing test evaluation, I was told of the various options available to improve my impaired hearing. I selected new hearing devices and upon delivery and adjustment, I was told if they were not satisfactory or if I did not like them for any reason I could return them for a full refund (within the specified time). My advice is that people should be very cautious of advertised deals by hearing aid dispensers and be very selective where they go for help for impaired hearing. The staff at Montezuma Hearing are truly honest professionals in every sense of the word. They provide quick and reliable repairs when needed, often times with no charge. - Del Denney, Dolores